FAQs
Q: What is Jamkle Jars's refund policy?
A: We offer a 7-day refund policy. If you're not satisfied with your purchase, you can return it within 7 days for a full refund.
Q: Do you offer free shipping?
A: We offer free shipping for all prepaid orders. For COD orders we charge a flat fee of INR 40 for orders of any value.
Q: How long does shipping and delivery take?
A: Shipping and delivery typically take between 4 to 14 business days, depending on your location and the items ordered. Please note that delivery times may vary during peak seasons or due to unforeseen circumstances.
Q: How can I track my order?
A: Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your package through our website or the carrier's website. Please check the Track Your Order page.
Q: How do I return an order?
A: If you need to return an order, please contact our customer service team to initiate the process. Once your return is authorized, simply follow the provided instructions for packaging and shipping the items back to us. Upon receipt and inspection of the returned items, we will issue a refund to your original payment method. Please check the Return Your Order page.
Q: Still, have questions?
A: If you have more questions or suggestions please get in touch with us at care@jamklejars.com
